FAQs
How does it work?
Easy! Just sign up for your child's class any time online. We have open enrollment all year around. Once enrolled, your child will have a reserved spot in the same class until you cancel. No session dates, no arbitrary dates to worry about. Students can enroll for additional days, but we recommend 1x/ week to start. One day a week, one price, one class. Easy, right?
What's Open Gym?
Open Gym is a time for new students to try out the equipment and see if they enjoy gymnastics. It's also a great time for enrolled students to show off their skills for parents to record. You're welcome on the floor with your child any time. Please no shoes and always clean hands first :)
Check our our Open Gym page for more deets.
If you want to learn real skills, please enroll in a class. Open Gym = Playtime.
Do you prorate tuition?
Yes! In addition to prorating your first month, our gym also prorates holiday periods. You never have to pay for blackout dates or vacation closures. We want everyone to get their money's worth at Flying Dutchman Gymnastics.
How do I use makeup tokens?
Makeup tokens are generated through absences on the roll sheet. They can be used for a same-level class or a free Open Gym pass. Makeup tokens expire 30 days after their generation. After request to unenroll, makeup tokens cannot be used. Please use them during your enrollment period.
Where can I see your schedule?
Our schedule and available, current classes, Open Gyms and Camps are all available to view and enroll through our parent portal system. Just make a free account and see all the deets!
How do I enroll?
Our system is 100% online; you can sign up for classes, view schedules, program makeup classes, and more! Head to our Enrollments page :)
How do I unenroll?
Our un-enrollment process is simple; just give us 30 days notice. Please notify us with a written request via email to FlyingDutchmanGymnastics@gmail.com
AND request to unenroll through your parent portal account. Please note, once un-enrolled, makeup classes cannot be used. Please ensure your account is cleared before unenrolling or your account may be billed in the future.
Please respect our policy.
What should my child wear in class?
While we do not require leotards, all students must be in athletic appropriate clothes. No jewelry, watches, rings, or necklaces, please! Shorts and T-shirt or a leotard or stretchpants, clothing that allows for splits and bridges (no tight jeans!)
Hair should be tied back at all times.
Can my child enter class late?
No! Class begins on time, we cannot wait for late comers. This is for their safety and injury prevention. After 5 mins, students are not permitted to enter. Please respect our policy! A makeup class is much better than a late class.
What are important things we need to know about classes?
1) Please read all class descriptions before enrolling. Have questions? Great! Send us an email and we'll recommend the perfect class.
2) Be ready! Please be on time for class. Make sure your child has a snack and visits the restroom prior to class. Please make sure they have their water bottle and hair tie.
3) Clean your hands/feet before entering equipment at our cleaning station up front.
5) Be on time for pickup.
What happens if I'm late?
We know things happen. In the case you know you will be late, please contact us. We will work with you. However, after 5 minutes and failure to notify, your account may be charged a late pickup fee to cover the cost of extra staff time.
Can I schedule a makeup class for my child?
Yes! We offer a 1:1 makeup policy. You can schedule your makeup class at any open (same level) class throughout the week. Use your makeup token through your parent portal to do so. You can also use it as a free open gym pass to any of our drop-in open gyms. Unfortunately, we cannot program makeup tokens for any students not currently enrolled. Please use all makeup tokens before unenrolling!
Still stuck with makeups? You can use them as a free open gym pass (even for unrolled students)!
My Child has a runny nose/cough but it's not that big of a deal, right? Can my child still go to gymnastics?
No way! We understand that some children experience lingering signs of illness. However, please help us protect ALL of our students and staff from illness. Please don't bring your sick child to gymnastics. Schedule a makeup class and keep everyone safe and healthy!
Regardless of COVID status, students that exhibit ANY cold/flu symptoms will not be permitted on the floor for class or Open Gym.
In order to protect the safety of our students, anyone who fails to comply with this policy will be asked to leave the gym for violating our health code policy without recourse or refund.
How is tuition charged?
At the beginning of the month. Think of an adult gym membership; no start dates to remember, no end dates, and one monthly fee. Easy, right?
How much do classes cost?
Tuition is a flat fee and is charged per month at the very begining of the month on auto pay. Tuition is $150/month. Prices are all available on your parent portal.
My child is almost age eligible for the next level; which should I enroll them in?
Always go with the level below. Why? Think of it this way; how would you feel enrolling in an advanced crossfit/yoga/fitness class without proper training for it? Would you perform confidently? Its the same for kids; giving children the opportunity to learn good basics makes for a safe, motivated athlete. Pushing a child too fast usually yields less than quality results. We're here to make children love movement for life; there's no rush in Team FDG.
Why can't we just try a class?
Unfortunately, we do not have trial classes. Many of our classes have wait lists, so we aren't able to accommodate trials. However, our enrollment process is easy! Sign up and if you're not happy with your class, just email us within 24 hours. You will only be charged for your single class.
Are your teachers qualified?
Yes, we have some of the best coaches in the Bay Area. All Head Coaches are safety certified. Teens 18yo and older can qualify for USAG Pro-cert. We require all head coaches to maintain their professional certifications and encourage continuing education. Junior coaches require 30+ hours of assistant training.
Can parents watch?
Sure! Please take a seat on our comfy couch or outdoor massage chairs. Please be courteous of our staff; no loud voices or distractions for our participants or staff. If you're too loud, our staff will ask you to wait outside.
I have a question or concern. How do I communicate with my child's coach?
Our staff is more than happy to answer any questions our athletes or parents may have. However, coaches aren't always able to talk between busy classes. Please feel free to email us with any questions or concerns.
Cancellation Policy
Our memberships are easy to manage; you can enroll or program your child's last class through your parent portal. However, we ask that all parents notify our Admin via email and request a drop through your parent portal account 30 days before your intended cancellation date. This ensures you will not be charged for tuition after your intended un-enrollment date.
Annual enrollment fees are not refundable.
Camp tuition is not refundable.
Birthday party costs are not refundable.
Notice of Refused Service
Under federal law, we reserve the right to refuse service to anyone.
Failure to comply with our business policies, violation of any USAG compliant bylaws, or failure to illustrate respectful, good sportsmanship, or safe behavior is subject to immediate dismissal without refund.